Resources

We have a passion and commitment to help organizations improve. Two services that we offer, free of charge, are to provide a thought leading newsletter and webinars. Our newsletter is published monthly, sent via email and designed to have you think differently about your organization and how to improve performance.  Our webinars are designed to show you how to improve your business. In today's age there are plenty of resources telling you what to do, but few take the time to show you how.

Join our mailing list - receive our monthly newsletter Performance Excellence Focus, receive updates on new webinars, and postings of recorded webinars.

Performance Excellence Focus Newsletter

Our monthly newsletter is focused on topics that will help your organization improve its perfomance.  Below are past issues of the newsletter that you can view, download or print.  Stay connected, join our mailing list today.

2012-08 - Performance Excellence Focus - August 2012 2012-08 - Performance Excellence Focus - August 2012 (1057 KB)

Webinars

Our webinars are 1-hour in length and can be viewed from the comfort of your office. Or you can move to a conference room and get others in your office to join you.  Here's the list of upcoming webinars along with links to register:

Upcoming Webinars   

Recorded Webinars

If you weren't able to join our live webinar or would like to watch the webinar a second time, you're in luck.  We record each webinar so you can view it when it best fits your schedule as well as be able to share with your colleagues:

2011-10-14: Getting Things Done - Connecting Plans to Action (PPT) 2011-10-14: Getting Things Done - Connecting Plans to Action (PPT) (2114 KB)

2011-10-14: Getting Things Done - Connecting Plans to Action (WMV) 2011-10-14: Getting Things Done - Connecting Plans to Action (WMV) (43031 KB)

2011-10-28: Strategy - Discipline I - Decide What's Important (PPT) 2011-10-28: Strategy - Discipline I - Decide What's Important (PPT) (1935 KB)

2011-10-28: Strategy - Discipline I - Decide What's Important (WMV) 2011-10-28: Strategy - Discipline I - Decide What's Important (WMV) (44672 KB)

2011-11-02: Performance Excellence in Healthcare (PPT) 2011-11-02: Performance Excellence in Healthcare (PPT) (3229 KB)

2011-11-02: Performance Excellence in Healthcare (WMV) 2011-11-02: Performance Excellence in Healthcare (WMV) (47407 KB)

2011-11-03: Planning - Discipline II - Set Goals That Lead (PPT) 2011-11-03: Planning - Discipline II - Set Goals That Lead (PPT) (1984 KB)

2011-11-03: Planning - Discipline II - Set Goals That Lead (WMV) 2011-11-03: Planning - Discipline II - Set Goals That Lead (WMV) (48189 KB)

2011-11-15: Alignment - Discipline III - Align Systems (PPT) 2011-11-15: Alignment - Discipline III - Align Systems (PPT) (1519 KB)

2011-11-15: Alignment - Discipline III - Align Systems (WMV) 2011-11-15: Alignment - Discipline III - Align Systems (WMV) (49204 KB)

2011-11-18: Execution - Discipline IV - Work The Plan (PPT) 2011-11-18: Execution - Discipline IV - Work The Plan (PPT) (2309 KB)

2011-11-18: Execution - Discipline IV - Work the Plan (WMV) 2011-11-18: Execution - Discipline IV - Work the Plan (WMV) (54441 KB)

2011-11-30: Innovation - Discipline V - Innovate Purposefully (PPT) 2011-11-30: Innovation - Discipline V - Innovate Purposefully (PPT) (1672 KB)

2011-11-30: Innovation - Discipline V - Innovate Purposefully (WMV) 2011-11-30: Innovation - Discipline V - Innovate Purposefully (WMV) (50892 KB)

2011-12-06: Learning - Discipline VI - Step Back (PPT) 2011-12-06: Learning - Discipline VI - Step Back (PPT) (1647 KB)

2011-12-06: Learning - Discipline VI - Step Back (WMV) 2011-12-06: Learning - Discipline VI - Step Back (WMV) (53776 KB)

2011-12-13: Six Disciplines Software Demo (PPT) 2011-12-13: Six Disciplines Software Demo (PPT) (898 KB)

2011-12-13: Six Disciplines Software Demo (WMV) 2011-12-13: Six Disciplines Software Demo (WMV) (66292 KB)

2011-12-20: Building a Business Case (PPT) 2011-12-20: Building a Business Case (PPT) (961 KB)

2011-12-20: Building a Business Case (WMV) 2011-12-20: Building a Business Case (WMV) (45836 KB)

2012-01-10: Leading Change (PPT) 2012-01-10: Leading Change (PPT) (999 KB)

2012-01-10: Leading Change (WMV) 2012-01-10: Leading Change (WMV) (40414 KB)

2012-01-20: Voice of the Customer (PPT) 2012-01-20: Voice of the Customer (PPT) (1653 KB)

2012-01-20: Voice of the Customer (WMV) 2012-01-20: Voice of the Customer (WMV) (48446 KB)

2012-01-26: Voice of the Employee (PPT) 2012-01-26: Voice of the Employee (PPT) (1637 KB)

2012-01-26: Voice of the Employee (WMV) 2012-01-26: Voice of the Employee (WMV) (49675 KB)

2012-02-02: Executing Plans for Results (PPT) 2012-02-02: Executing Plans for Results (PPT) (3991 KB)

2012-02-02: Executing Plans for Results (WMV) 2012-02-02: Executing Plans for Results (WMV) (57596 KB)

2012-02-09: 360 Degree Feedback (PPT) 2012-02-09: 360 Degree Feedback (PPT) (2240 KB)

2012-02-09: 360 Degree Feedback (WMV) 2012-02-09: 360 Degree Feedback (WMV) (39933 KB)

2012-02-16: Performance Reviews (presentation) 2012-02-16: Performance Reviews (presentation) (1444 KB)

2012-02-16: Performance Reviews (video) 2012-02-16: Performance Reviews (video) (49469 KB)

2012-02-22: Balanced Scorecard (presentation) 2012-02-22: Balanced Scorecard (presentation) (2632 KB)

2012-02-22: Balanced Scorecard (video) 2012-02-22: Balanced Scorecard (video) (53243 KB)

2012-03-01: Strategy Maps (presentation) 2012-03-01: Strategy Maps (presentation) (2608 KB)

2012-03-01: Strategy Maps (video) 2012-03-01: Strategy Maps (video) (52505 KB)

2012-03-08: Value Stream Mapping (presentation) 2012-03-08: Value Stream Mapping (presentation) (1403 KB)

2012-03-08: Value Stream Mapping (video) 2012-03-08: Value Stream Mapping (video) (51565 KB)

2012-03-15: Succession Planning (presentation) 2012-03-15: Succession Planning (presentation) (1325 KB)

2012-03-15: Succession Planning (video) 2012-03-15: Succession Planning (video) (50204 KB)

2012-03-22: Benchmarking Performance (presentation) 2012-03-22: Benchmarking Performance (presentation) (1566 KB)

2012-03-22: Benchmarking Performance (video) 2012-03-22: Benchmarking Performance (video) (47821 KB)

2012-03-29: Quarterly Review Process (presentation) 2012-03-29: Quarterly Review Process (presentation) (1979 KB)

2012-03-29: Quarterly Review Process (video) 2012-03-29: Quarterly Review Process (video) (62212 KB)

2012-05-16: Improve Performance and Increase Results! (presentation) 2012-05-16: Improve Performance and Increase Results! (presentation) (2723 KB)

2012-05-16: Improve Performance and Increase Results! (video) 2012-05-16: Improve Performance and Increase Results! (video) (56447 KB)

2013-09-11: 10 Steps to Effective Strategic Planning (presentation) 2013-09-11: 10 Steps to Effective Strategic Planning (presentation) (1770 KB)

2013-09-11: 10 Steps to Effective Strategic Planning (video) 2013-09-11: 10 Steps to Effective Strategic Planning (video) (54965 KB)

2013-09-24: How to Hire, Develop and Retain the Best Talent (presentation) 2013-09-24: How to Hire, Develop and Retain the Best Talent (presentation) (2971 KB)

2013-09-24: How to Hire, Develop and Retain the Best Talent (video) 2013-09-24: How to Hire, Develop and Retain the Best Talent (video) (57940 KB)

2013-10-22: Benchmarking - Knowing Where You Rate (PPT) 2013-10-22: Benchmarking - Knowing Where You Rate (PPT) (1076 KB)

2013-10-22: Benchmarking - Knowing Where You Rate (WMV) 2013-10-22: Benchmarking - Knowing Where You Rate (WMV) (49292 KB)